Frequently Asked Questions

Questions Regarding Sign-Up Bonus Offer

1. How do I get the new user welcome bonus?
2. What are the terms of your Bonus offer?

1. What is the Verification Code?
2. Where can I find the Verification Code?
3. How does the Verification Code protect me?
4. Is it safe for me to provide my Verification Code on your form?
5. What if I can't read part of the Verification Code?
6. What if my card doesn't have a Verification Code?
7. Will my Verification Code ever change?

1. What are my odds of winning at the Casino?
2. How do I know I can trust you?
3. I have a question about the rules for one of your games.

1. How do I know the transactions are secure?
2. Which payment methods may I use to purchase chips?
3. How do I withdraw money ("cash-out") from my Casino Account?
4. How will I receive the winnings that I have cashed-out?

1. How do I remove the Casino software?
2. I try to login but keep getting an invalid password message.
3. Why is my software in English even though I selected a different language?

1. How do I get my own Casino Account?
2. I wish to close out my Casino Account.
3. What happens if I lose or forget my password?